PRIVACY POLICY

Last Updated: 17/07/2025

UrgentGo Courier values your privacy. This policy explains how we collect, use, and protect your personal data.

1. 1. Information We Collect
   • Name, address, contact number, and email
   • Delivery instructions and pickup/destination addresses
   • Payment and billing information
2. 2. How We Use Your Data
   • To process and deliver your orders
   • For customer support and communication
   • For internal analysis to improve our services
   • To comply with legal obligations
3. 3. Data Sharing We do not sell or rent your personal data. Your information may only be shared with:
   • Delivery partners or subcontractors assisting with your shipment
   • Payment processors (secure and PCI-compliant)
   • Legal authorities if required by law
4. 4. Cookies & Analytics We may use cookies and analytics tools to improve website performance and user experience.
5. 5. Data Security Your data is stored on secure servers and protected using modern encryption and access control methods.
6. 6. Your Rights
   • You can request access to your personal data at any time.
   • You can ask for corrections or deletions where legally permissible.
7. 7. Contact To request data access or raise a privacy concern, contact:
   
   📧 support@urgentgocourier.co.za